Privacy Policy

🛡️ Privacy Policy for Longboards at StorySurge

At our platform, https://longboards.storysurge.net, we prioritize your privacy and data security. This Privacy Policy details our commitment to handling personal data responsibly under various international privacy standards such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, and more.

Coverage of this Policy:
This policy governs your experience across our website, applications, services, and products. It’s important to be aware that this policy does not apply to external platforms, applications, products, or services you may access through links on our platform, which have their own privacy policies.

Our Data Handling:
When interacting with us by using our applications and services, visiting our websites, or engaging with our communications (newsletters, emails, calls, or texts/SMS), we handle your personal data as described below:

  • Personal Data Collection: We collect a range of information, including but not limited to:
    • Account Information: To manage your account and provide services.
    • Payment Information: For transaction processing.
    • Financial Information: To ensure secure transactions.
    • Purchase Information: To facilitate purchases and process orders.
    • Mobile Device Identifiers: To enhance user experience and provide targeted offers.
    • Location Data: Where necessary for location-based services.
    • Feedback: To improve our products and services.
    • Social Media Information: For social media integration and customer engagement.
    • Product Information: To tailor our services to your needs.

This information is gathered through user input, interactions with our platform, and automated technologies like cookies and tracking tools. We also receive data from third parties, subject to their privacy practices.

Our Use of Cookies:
We employ cookies for various purposes, such as maintaining your preferences and improving our site’s performance. These cookies are categorized into:

  • Strictly Necessary: Essential for website functionality.
  • Preference: Enhance user experience based on their preferences.
  • Analytics: Help us understand how visitors interact with our website.

You have control over non-essential cookies and can manage your preferences via our Cookie Manager.

Data Retention and Deletion:
We retain your personal data for as long as necessary to fulfill the purposes it was collected for, in compliance with legal requirements. Upon completion of these purposes or at your request, we will delete or anonymize your data.

Commitment to Data Security:
Your privacy is paramount. We implement robust organizational and technical safeguards to protect your personal data against unauthorized access, use, or disclosure. This includes the use of encryption for data in transit and engaging with secure third-party processors.

Protecting Children’s Privacy:
We do not knowingly collect personal data from children under the age of 18. If we become aware that we have collected personal data from a child under this age, we will take steps to delete such information and comply with all applicable laws and regulations.

Your Data Rights:
Depending on where you are located, you may have rights related to your personal data, including accessing, rectifying, erasing, restricting the processing of, transferring, objecting to certain types of processing, non-discrimination, filing appeals or complaints, and withdrawing consent at any time. To exercise these rights, please contact our privacy team.

Updates to this Privacy Policy:
We may update this policy from time to time. We will post any changes on our website so that you are informed of how we handle your personal data.

Contact Us:
For inquiries, unsubscribe requests, or if you have any questions regarding your personal data, please reach out to us via email at [email protected] or by mail to the address provided on our website.

Your trust is important to us, and we are committed to upholding your privacy rights. If you have any concerns or questions about this Privacy Policy or our data practices, do not hesitate to get in touch with our privacy team.